Privacy Policy

My Free Move Inc ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, fill out a form, request apartment locating assistance, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Move date
• Preferred location
• Apartment size preferences
• Budget and income information
• Credit range or rental qualification details
• IP address, browser type, device information, and page activity
• Any other information you voluntarily submit to us

2. How We Use Your Information

We use the information we collect to:

• Help you search for apartments or housing options
• Respond to your questions and service requests
• Contact you by phone, email, or text regarding your inquiry
• Provide customer support
• Improve our website, forms, and user experience
• Maintain records of consent and communication activity
• Comply with legal and regulatory requirements

3. Text Messaging and SMS Consent

If you provide your phone number and opt in to receive text messages, you agree to receive conversational and follow-up SMS messages from My Free Move Inc related to your apartment search, requested services, or account-related communication.

Your SMS consent is not a condition of purchase. We may keep records of your opt-in, the date and time of consent, the form used, and related technical details for compliance purposes.

4. No Sale or Sharing of Mobile Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data, consent records, and related personal information will not be sold, rented, or shared with third parties, except with service providers necessary to deliver messaging services, operate our business, or where required by law.

5. How We Share Information

We may share your information only in limited situations, including:

• With apartment communities, property partners, or service providers as needed to help with your housing search
• With software vendors or platforms that help us operate our website, CRM, forms, email, and messaging systems
• With legal authorities when required by law, subpoena, court order, or to protect our rights
• As part of a business transfer, merger, or sale of assets, if applicable

6. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, pixels, and similar technologies to understand website traffic, improve performance, and measure the effectiveness of our advertising and forms.

These tools may collect technical information such as browser type, pages visited, time spent on site, referral source, and device information.

7. Data Retention

We retain personal information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may:

• Request that we update or correct your personal information
• Opt out of marketing emails by using the unsubscribe link, if applicable
• Opt out of SMS messages by replying STOP
• Contact us to request removal of your information, subject to legal or operational retention requirements

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at:

My Free Move Inc
Email: [email protected]
Website: www.myfreemoveinc.com